Services

Whatever IT challenges your business might be facing, we’re here to help solve them. At Year One IT & BackupSafe, it’s our mission to make processes like managing your day-to-day tech solutions, procuring and onboarding new software, setting up helpful automations and more as simple as possible. Whatever your level of need, our software engineers will be eager to assist and help you to create an IT environment that supports your company’s operations. Regular monitoring and a proactive approach to service ensure that you’re always one step ahead, and can focus valuable time and energy on growing your business.

We offer a range of fully-managed IT services, including server monitoring, workspace monitoring, and patch management, and can support your business with a maintenance contract (MSA) if desired. Our proactive approach means that we’ll anticipate your needs ahead of time, and put processes in place that mean you can leave us to keep an eye on your company’s IT requirements and systems. We specialise in custom service plans designed to accommodate all of the factors that make your business unique – get in touch today to learn more about how we can support you and your varied needs.

It’s easy to get bogged down by the little repairs and fixes that maintaining an IT infrastructure demands – so, that’s where we come in! Our team is able to resolve any and all issues that may arise with servers, workstations, laptops, and network faults, whether that’s via secure remote access or in person. We offer ad hoc support for any unexpected or immediate needs you may face, effectively getting your business back up and running when something goes awry. To manage inconsistencies and irregularities within your IT environment, we also provide free IT health checks and reporting, which can identify ways to increase your computing efficiencies and reduce costs for your business as a result. 

If your technology needs aren’t being met, you can rely on us to help you create the ideal IT environment to suit your business. We’re able to source, sell and install hardware that ranges from the basics, such as mice, keyboards, webcams, touchpads and scanners, to output devices like speakers, monitors and printers, as well as storage, and internal components including motherboards, CPU and RAM. Once you’ve established a failsafe IT setup to cater to your business and employees’ every need, we can assist with purchasing and setting up software, too, including any day-to-day necessities, as well as virus software to prevent against spyware and malware. As a Microsoft Certified Partner, we offer full-scale Office 365 Business management for both desktop and cloud-based options.

WHAT OUR CLIENTS SAY

We have been using Year One IT since 2013 for all our computer and communications setups and hardware.

We have found that the staff are polite, reliable, punctual and always have our best interest in hand. They are up to date with the latest technology which they pass onto us for our decision whether to update or not. They are very efficient and well priced. We always find Year One IT extremely helpful and willing to go the extra mile for us.

Maxine, Office Manager, Chadson Engineering

If you’re looking to relocate your business’s information to a cloud-based service, want to switch from one system to another, or need regular cloud support, we’re here to help. Our intricate understanding of these platforms’ capabilities ensures we can advise you from an expert perspective and ensure you can find the right solution for your business. As a Veeam Pro Partner and registered reseller and service provider, we also offer large-scale data storage and management, and intelligent backup and disaster recovery solutions. 

Our server and infrastructure support offering ensures that you feel secure and comfortable with your IT frameworks, with a focus on stability, reliability and high performance. We’re equipped to handle server data migration projects of varying sizes and can tailor every aspect of this process to your company. Our services in this area include replacing or upgrading servers, changing and upgrading storage equipment, relocating data to third-party cloud providers, infrastructure maintenance, application and database migration, software upgrades, company merger support and data centre relocation. We understand that these projects can be daunting and complicated, which is why it’s our priority to help you through them in a professional and personalised manner. 

BOOK AN APPOINTMENT

Phone: 1300 299 235
Email: support@yearoneit.com.au

Areas we service:
Perth Metropolitan Area.